Job Title: BM – Branch Manager – Bhatkal

Grade: Manager/ Deputy Manager

Business Unit: Retail Banking

Experience (Min to Max): Minimum experience of 7 to 15 yrs in Banking preferably

Job Description:

• Lead a result-oriented team and is responsible for managing the Branch Profitability, ensuring high-quality service, and Customer Relationship Management, Operation, and risk.
• HNW Portfolio Management (Acquiring, Enhancing, Deepening, and Retention)
• Ensure all components of the branch sales model function as per the design and regulatory compliance.
• Own all branch-banking objectives and overall branch supervision, Ensure achievement of overall Branch Targets by generating business and cross-sales
•  Key Customer Relationship Management & supervision of all High Net Worth customer programs
•  Ensure all components of the branch sales model function as per design
• Complaints Handling
•  Review Branch Operations reports, Manage teller operations, and vault
•  Branch Merchandising & co-ordination with Marketing at the product level
•  Review vault register and Key Registers, Review Suspense & Dummy accounts
•  Ensure compliance with Banking rules, Regulations & Procedures
•  Periodic review of progress vs. objectives
• Ensure clarity of Business objectives among staff,
•  Adherence to sales process & Operational Checklist.