Job Title: Common Authorizer – Magadi
Grade: Manager/ Deputy Manager
Business Unit: Retail Banking
Experience (Min to Max): 5- 6Yrs with at least 3 years in a Current Account or relationship role in Retail Banking.
- Sales and Process Implementation.
- Maintaining Branch Upkeep and decorum at all times
- Enhancing customer wallet size.
- Ensure quality customer service is delivered
- Promoting all direct banking channels and ensuring that the customer is utilizing the same
- Error-free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc)
- Ensure that the branch has banners, collaterals, and pamphlets as per the merchandising manual
- Monitor Staff productivity and give guidance on improving the same in conjunction with the BM.