Job Title: CARM – Current Account Relationship Manager
Grade: Manager/ Deputy Manager
Business Unit: Retail Banking
Experience (Min to Max): 5- 6Yrs with at least 3 years in a Current Account or relationship role in Retail Banking.
- HNW Portfolio Management(Acquiring, Enhancing, Deepening, and Retention)
- Operations, Marketing & Processes
- Increase in wallet share Look for opportunities to cross sell any other product of the Bank, to ensure that HDFC Bank is a one stop shop & solution for all banking needs of the Imperia Customer.
- Ensure that an optimal level of Income generating Product Group Holding (IPGH) is reached.
- Ensure quality customer service is delivered. All customer queries and complaints are being resolved within TAT.
- Other Skills like Sales and Influencing Skills, Banking Product & Process Knowledge, NRI Product and Regulatory Knowledge, Planning and Organizing Skills, Good Communication skills, and Knowledge of Competition & Current trends in financial Industry.